Recent Articles
How does Heale ensure data security and customer privacy?
Heale is committed to strict data security protocols, ensuring that sensitive personal data is never transmitted through insecure channels or emails. Your data's safety and privacy are our top priorities.
What if we need support outside of regular working hours?
Heale offers 24/7 automated support to both HR and Employees, ensuring that all concerns are addressed and providing uninterrupted assistance whenever needed.
What can employees access once the policy is live?
Once the policy is live, employees can access their individual policy documents, submit claims, and more. It's a one-stop-shop for all their insurance-related needs.
What features are available for employers once the policy is live?
Once the policy is live, employers have access to a comprehensive portal that allows them to view policy documents, manage their census list, interact with insurers, track raised issues, access detailed reports, schedule meetings, and roll out ...
Who gets to vote on the insurance selection?
The choice is yours. You can either open the voting to all employees or limit it to a selected committee. This flexibility ensures the decision-making process aligns with your company's values and structure.
Popular Articles
Why is the traditional way of obtaining insurance so time-consuming?
In the past, obtaining insurance often involved scheduling multiple meetings with insurers and intermediaries, which could be a lengthy process. With Heale, we simplify and streamline everything on a single platform, saving you both time and ...
How does Heale enhance employee satisfaction?
Heale boosts employee satisfaction by integrating an innovative voting system that actively involves employees in the health insurance decision-making process, fostering greater engagement. Additionally, Heale provides a modern, user-friendly ...
Can Heale offer different benefit categories within our company's insurance plan?
Heale allows companies to offer differentiated benefit categories tailored to various employee roles. While each category requires a separate quote request - resulting in distinct insurance policies — the Heale platform consolidates these into a ...
Can we compare networks, benefits, and premium for each quote received from insurance companies through Heale?
Absolutely! Heale provides an advanced comparison feature during the quotation process, allowing you to easily compare networks, benefits, and premium to help you make an informed decision before finalizing your purchase.
How does Heale ensure there are no unexpected premium hikes?
Heale eliminates hidden fees and intermediaries from the pricing structure, ensuring direct transactions between insurers and clients. This approach keeps premium structures transparent and predictable, helping you avoid unexpected hikes.
This is the HR primary help centre